WICKLOW TENNIS CLUB NEW COURT BOOKING SYSTEM

Clubmanager365 will go live at Midday on Sunday 25th September for bookings to start 8.00am on Monday 26th September.  It is set to allow bookings for one week ahead only, and each Sunday at 12.00pm Midday, a new booking sheet will open for the following week.  The reason for this is that there were way too many cancellations on Acebook each day, thus depriving members of a booking at too late notice. This way members will have a better idea of their week ahead rather than just booking the court for fear of not getting a reservation.  Many clubs use this option and it works perfectly well.

Off peak (up to 18.00hours M to F and weekends) and peak hours (after 18.00hours M to F) still apply with two advanced bookings per week during peak hours permitted.
Things will arise as we go along but the most important thing is you bear with us whilst we get everyone up and running. It is a very straightforward system so just take time to get acquainted with it.

Don’t have your login details?

If anyone did not receive their log in details, check spam/junk folders and if not in there let Sinead know and she can resend. Be sure to go into ‘My Services’ and at the bottom select the user guide information, this will assist you with uploading it to the home screen of your phone.

New Feature

One thing to note is that all interval periods are set to 30 minutes, allowing up to a maximum of 60 minutes for singles and 90 minutes for doubles (an extension of 15 minutes from current set up) HOWEVER, in the evenings, in order for this to work fairly for EVERYONE it is important you book back to back and do not leave gaps of 30 minutes on the booking sheet.

Monday to Friday – so when junior coaching finishes at 6.30pm the next booking must be at 6.30pm and so on, unless courts are blocked booked for leagues, tournaments, coaching etc. Only book 1.30 minutes for doubles if you are going to avail of it otherwise just book one hour if you know that will suffice.

Acebook

Any bookings in Acebook from 8.00am Monday morning will be invalid and need to be rebooked in Club Manager 365 after Midday on Sunday.

Social Tennis

Registering for Social Tennis or any events will be a two step process, I will issue instructions as to how to do this, next week. There is NO Social Tennis this Monday as the Floodlight League starts and courts are reserved for this, it will be on on the below dates in October: The ladies league matches are on Tuesday nights.

Monday 3rd October
Sunday 9th October
Monday 17th October
Sunday 23rd October

Booking Private Coachiing

There is an option under ‘Match Type’ to select coaching but please be advised that you cannot make this booking without prior consultation with either Peter or Ella, you must email them directly to confirm a coaching time before making the reservation.

Families

There is a facility where one parent can manage multiple accounts to book for their children and I can set up these relationships, and then on the bookings page these names (known as delegates) can mange bookings for all their related users (children) under their own account. This needs to be set up on request, so if you would like me to do this please email me so I can set it up, naming each child and their surname which can often be different to their mother’s surname (if the mother is to be the delegate).